If the iPhone group messaging feature has suddenly stopped working for you, the following guide would help you out by providing solutions that you can apply to fix the issue on your iPhone. Read on to learn all the available solutions to the issue.
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Usually this manifests as an inability to send messages through the app, or time-outs when attempting to send messages that seemingly take forever, or failed attempts at sending messages from the Mac, and in any case iMessage appears to not work properly or as expected in Mac OS. Now, turn off the switch for Messages. After that, restart your device. Once it has been rebooted, return to the same setting and then turn on the toggle for Messages. Note: When you turn off the toggle, a popup appears saying “Messages have been fully downloaded to this device.” Tap on Disable and Download Message in the popup to continue. Messages on iPhone not appearing (or out of order) on Mac/iPad. The matching Messages apps on iOS and Mac should allow you to easily and conveniently carry on iMessage conversations across the two. Maybe, it’s not just your Mac but your iMessage needs a restart too. To force quit Messages app on Mac, click on Apple Menu () and select Force Quit option from it. Now, select Messages option and then click on Force Quit option from the bottom of the screen. This would restart your iMessage app on Mac. Moving to Apple is just that. It is NOT MS Windows. Do not judge from the perspective of Microsoft. You need to forget what you knew and embrace the apple system. If you set up your Apple system in the same way you set up your Microsoft system you are asking for trouble. Help is available from Apple directly and from the Apple community.
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Group messaging is such a nice feature on your iPhone that allows you to communicate with more than one person at the same time. Everything you send in a group conversation can be seen by all the members of the group. However, the feature doesn’t seem to be working well for some users. Some of the users have gone as far as to Apple forums to complain about the issue. And one of them writes:
“I updated iOS on Wed. Everything was working fine but then on Thursday my group messaging stopped working. I can send them but I can not receive messages. If it’s a group message with all iMessage users I can send and receive but if just even 1 person is not an iMessage user but the others are, I won’t receive anything from anyone.”
There could be various reasons as to why the iPhone group messaging is not working on your device. Here in this guide, we’re going to talk about why iPhone group messaging is not working and how to fix it with 7 methods.
Why the iPhone Group Messaging Is Not Working
Several factors are responsible for the issue and you may have a unique situation with your device. The following are some of the common reasons for the issue though:
- Maybe the feature that allows group texting is disabled on your iPhone. In that case, enabling it will do the job for you.
- It could also be that you don’t have enough memory space on your iPhone to receive messages. There is also an easy solution if this is the cause of your issue.
- An older version of iOS could also be a culprit here and producing issues like iPhone group text not working.
Fix iPhone Group Messaging Not Working Issue on iPhone
Regardless of how the feature has got broken on your iPhone, the following section will teach you how to fix the iPhone group text not working issue on your device.
Method 1. Relaunch the Messages App
If the Messages app is continuously used for a long time, it could have gotten some glitches in it. The best and the easiest way to refresh the app is to relaunch it on your iPhone. So if your group messaging won’t respond, you can force it to close. Follow the steps below to do it.
For iPhone 8 and earlier:
While the Messages app is open on your iPhone, tap the Home button twice and swipe the Messages app upwards. It will close the app on your iPhone. Then, head to your springboard and tap on Messages to relaunch the app.
For iPhone X and later:
Swipe up from the bottom of the screen and pause slightly in the middle of the screen. And swipe right or left to view the processing app. Then swipe the Messages app up to close it.
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Method 2. Restart your iPhone
Almost every smartphone out there has a few bugs in its operating system and iPhone is no exception. If there is an issue with the software on your iPhone, you will likely face the iPhone group messaging not working issue on your device.
How to Restart iPhone X/XS/XR and iPhone 11:
- Press and hold the Side button (on the right side of your iPhone), simultaneously press either volume button until the slider appears.
- Drag the slider and switch from left to right to turn the iPhone off.
- To turn iPhone back on, press and hold the Side button again until you see the Apple logo.
How to Restart iPhone 6/7/8:
- Press and hold the Side button until the slider appears.
- Drag the slider and switch from left to right to turn the iPhone off.
- To turn iPhone back on, press and hold the Side button again until you see the Apple logo.
How to Restart iPhone SE/5 and earlier:
- Press and hold the top button until the slider appears.
- Drag the slider and switch from left to right to turn the iPhone off.
- To turn iPhone back on, press and hold the top button again until you see the Apple logo.
Restart Your iPhone
Method 3. Enable the Group Messaging and MMS Messaging
If the group messaging feature has been turned off on your iPhone, it needs to be enabled to allow messages to be sent in groups. It’s pretty easy to enable the feature on an iPhone and the following is what you need to do to enable the feature.
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On your iPhone, launch the Settings app and tap on Messages to open the Messages app settings screen. On that screen, turn the toggle for Group Messaging to the ON position. It will turn on the group messaging feature for your iPhone.
In case you are sending an MMS in group messaging from your iPhone, the MMS feature must be turned on before you can do what you are trying to do. Turning the option on is as easy as tapping a few options. Here’s how you can do it.
On your iPhone, open the Settings app and tap on Messages. You will find an option saying MMS Messaging and a toggle next to it. Turn the toggle to the ON position and MMS messaging will be enabled on your iPhone.
Method 4. Make Sure Your iPhone Has Enough Space
If your iPhone is running out of memory space, you will likely have issues sending and receiving group texts on your iPhone. What you can do in this situation is you can free up some memory space on your device by removing unwanted items.
Free up Memory Space on Your iPhone
On your iPhone, launch the Settings app and tap on General followed by Storage & iCloud Usage. You will be able to see what amount of memory space is available on your device. You can tap on the Manage Storage option to find out what app is using the most amount of space on your device and then you can delete the app if you don’t use it to free up the occupied memory space.
Method 5. Restart the Group Conversation on Your iPhone
Sometimes deleting the old group conversation and starting a new one helps fix the issue. It removes all the messages from your old group conversation and lets you start a new conversation with your group members.
Delete Conversation:
- Go to Messages and select the conversation you want to delete.
- Swipe left over the conversation.
- Tap on Delete.
Start a New Group Message:
- Go to Messages and tap the New Message icon (on the top-right corner) to start a new message.
- Enter the phone numbers or email addresses of contacts (or tap “+” button to add existed contacts).
- Type your message, then tap the Up arrow to send.
If the message conversations you deleted mean a lot to you, you can also recover them from iPhone with ease.
Method 6. Reset Network Settings
Since all the messaging systems make use of your network settings in one way or another, you must make sure your network settings are correctly configured. If you think there’s an issue with those settings, you can reset them to the factory defaults.
To reset network settings on your iPhone, open the Settings app and tap on General followed by Reset. Tap on Reset Network Settings and your settings will be reset to the factory ones.
Method 7. Update the iOS Version on Your iPhone
Last but not least, if you’re using an old version of iOS on your iPhone, you may want to update it to the latest one that has bug fixes and new patches. It will certainly fix the issue for you if the OS is what’s causing the issue.
Update iOS on Your iPhone
On an iPhone, the iOS version can be updated by going to Settings > General > Software Update and tap on Download and Install. It will download the available updates and install them on your iPhone for you.
The Bottom Line
If the iPhone group messaging ever stops working on your iPhone, you have a number of methods as shown above to get around the issue on your device. We hope the above guide helps you restart your conversations with your group members.
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Try these steps first
- Restart your device:
- Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
- Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
- If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
- Make sure that your device has enough space to receive images and videos.
- Make sure that you entered the correct phone number or email address for the contact.
If you see a Waiting for Activation alert, learn what to do.
If you still need help, find your issue below to learn what to do next.
If you see a red exclamation point
If you try to send a message and you see with an alert that says Not Delivered, follow these steps:
- Check your network connection.
- Tap , then tap Try Again.
- If you still can’t send the message, tap , then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.
If you see a green message bubble
If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. There are several reasons for this:
- The person that you sent the message to doesn't have an Apple device.
- iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
- iMessage is temporarily unavailable on your device or on your recipient’s device.
Learn the difference between iMessage and MMS/SMS messages.
If you receive messages on one device but not the other
If you have an iPhone and another iOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number is set to send and receive messages, go to Settings > Messages, and tap Send & Receive.
If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.
If you have issues with a group message
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If you’re in a group message and stop receiving messages, check if you left the conversation. Open Messages and tap the group message. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message. You can rejoin a group message only if someone in the group adds you.
To start a new group message:
- Open Messages and tap the Compose button to start a new message.
- Enter the phone numbers or email addresses of your contacts.
- Type your message, then tap the Send button .
If you have other issues with a group message, you might need to delete the conversation and start a new one. To delete a group message:
- Open Messages and find the conversation that you want to delete.
- Swipe left over the conversation.
- Tap Delete.
When you delete a message, you can't recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, touch and hold the attachment, tap More, then tap Save.
Learn more
- If you still can't send or receive messages, contact Apple Support.
- If you don't receive SMS messages, contact your carrier.
- If you switched to a non-Apple phone, learn how to deactivate iMessage.
- Learn how to report unwanted iMessages.